{"doi":"10.1177/109634808901300308","title":"A Conceptual and Empirical Investigation of Workplace Burnout in Foodservice Management","abstract":"<jats:p>The authors conducted a study of burnout within the foodservice environments of five major hotel chains. The Maslach Burnout Inventory, a psychometric instrument, was used to measure three dimensions of burnout:</jats:p>\n                  <jats:p>• Emotional Exhaustion (EE)</jats:p>\n                  <jats:p>• Depersonalization (DP)</jats:p>\n                  <jats:p>• Personal Accomplishment (PA).</jats:p>\n                  <jats:p>Findings show a significant incidence of high burnout according to Maslach's three domains-especially on the emotional exhaustion (28%) and depersonalization (20%) subscales. We have also unequivocally demonstrated that the Maslach inventory is a reliable and valid instrument for measuring burnout in the food-service industry.</jats:p>","journal":"Hospitality Education and Research Journal","year":1989,"id":661080,"datarank":0.37273599746820013,"base_score":2.4849066497880004,"endowment":2.4849066497880004,"self_citation_contribution":0.37273599746820013,"citation_network_contribution":0.0,"self_endowment_contribution":0.37273599746820013,"citer_contribution":0.0,"corpus_percentile":null,"corpus_rank":null,"citation_count":11,"citer_count":0,"citers_with_citation_signal":0,"citers_with_endowment":0,"datacite_reuse_total":0,"is_dataset":false,"is_dataset_confidence":null,"is_data_producer":false,"deposit_databanks":null,"is_oa":false,"file_count":0,"downloads":0,"has_version_chain":false,"published_date":null,"fair_score":null,"fair_percentile":null,"algorithm_id":"datarank_citation_only_1hop_v6","ranking_scope":"data_only","authors":[{"id":1725737,"name":"Mary Tabacchi","orcid":null,"position":1,"is_corresponding":false},{"id":1725738,"name":"Bonnie Farber","orcid":null,"position":2,"is_corresponding":false},{"id":1725736,"name":"Christopher Krone","orcid":null,"position":0,"is_corresponding":false}],"reference_count":0,"raw_metadata":{"has_enrichment":true,"resolved":true,"title":"A Conceptual and Empirical Investigation of Workplace Burnout in Foodservice Management","abstract":"<jats:p>The authors conducted a study of burnout within the foodservice environments of five major hotel chains. The Maslach Burnout Inventory, a psychometric instrument, was used to measure three dimensions of burnout:</jats:p>\n                  <jats:p>• Emotional Exhaustion (EE)</jats:p>\n                  <jats:p>• Depersonalization (DP)</jats:p>\n                  <jats:p>• Personal Accomplishment (PA).</jats:p>\n                  <jats:p>Findings show a significant incidence of high burnout according to Maslach's three domains-especially on the emotional exhaustion (28%) and depersonalization (20%) subscales. We have also unequivocally demonstrated that the Maslach inventory is a reliable and valid instrument for measuring burnout in the food-service industry.</jats:p>","is_dataset_classified":null,"base_score":2.4849066497880004,"endowment":2.4849066497880004,"datacite_reuse_total":0,"file_count":0,"downloads":0,"views":0,"has_version_chain":false,"is_dataset":false,"is_oa":false,"pmid":"19965766","pmcid":null,"openalex_id":"https://openalex.org/W2070962411","authors":[],"funders":[],"total_grants":0,"fwci":0.4905,"citation_percentile":0.68031044,"influential_citations":0,"citation_trend":[{"year":2021,"count":2}],"oa_status":"closed","license":"https://journals.sagepub.com/page/policies/text-and-data-mining-license","oa_locations":[{"url":"https://journals.sagepub.com/doi/pdf/10.1177/109634808901300308","host_type":"publisher"},{"url":"https://doi.org/10.1177/109634808901300308","host_type":"journal"}],"fields_of_study":["Stress and Burnout Research","Healthcare professionals’ stress and burnout","Job Satisfaction and Organizational Behavior"],"mesh_terms":[],"keywords":["Depersonalization","Burnout","Emotional exhaustion","Psychology","Occupational burnout","Clinical psychology","Applied psychology"],"sdg_mappings":[],"linked_datasets":[],"clinical_trials":[],"software_tools":[],"database_accessions":[],"source":"live","citation_network_status":"fetched"},"created_at":"2026-08-12T10:21:55.849848Z","pmid":null,"pmcid":null,"fwci":null,"citation_percentile":null,"influential_citations":0,"oa_status":null,"license":null,"views":0,"total_file_size_bytes":0,"version_count":0,"fair_f":null,"fair_a":null,"fair_i":null,"fair_r":null,"fair_zscore":null,"fair_rationale":null,"fair_model":null,"fair_agent_version":null,"fair_fulltext_source":null,"fair_has_llm":null,"fair_computed_at":null,"clinical_trials":[],"software_tools":[],"db_accessions":[],"linked_datasets":[],"topics":[]}