{"doi":"10.1145/3544548.3580916","title":"Mobilizing Social Media Data: Reflections of a Researcher Mediating between Data and Organization","abstract":"This paper examines the practices involved in mobilizing social media data from their site of production to the institutional context of non-profit organizations. We report on nine months of fieldwork with a transnational and intergovernmental organization using social media data to understand the role of grassroots initiatives in Mexico, in the unique context of the COVID-19 pandemic. We show how different stakeholders negotiate the definition of problems to be addressed with social media data, the collective creation of ground-truth, and the limitations involved in the process of extracting value from data. The meanings of social media data are not defined in advance; instead, they are contingent on the practices and needs of the organization that seeks to extract insights from the analysis. We conclude with a list of reflections and questions for researchers who mediate in the mobilization of social media data into non-profit organizations to inform humanitarian action.","journal":"Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems","year":2023,"id":6597,"datarank":0.29188652235829704,"base_score":1.9459101490553132,"endowment":1.9459101490553132,"self_citation_contribution":0.29188652235829704,"citation_network_contribution":0.0,"self_endowment_contribution":0.29188652235829704,"citer_contribution":0.0,"corpus_percentile":null,"corpus_rank":null,"citation_count":6,"citer_count":0,"citers_with_citation_signal":0,"citers_with_endowment":0,"datacite_reuse_total":0,"is_dataset":false,"is_dataset_confidence":0.0512,"is_data_producer":false,"deposit_databanks":null,"is_oa":false,"file_count":0,"downloads":0,"has_version_chain":false,"published_date":"2023-04-19","fair_score":null,"fair_percentile":null,"algorithm_id":"datarank_citation_only_1hop_v6","ranking_scope":"data_only","authors":[{"id":60731,"name":"Marisol Wong-Villacres","orcid":"0000-0002-8071-6716","position":1,"is_corresponding":false},{"id":60732,"name":"Milagros Miceli","orcid":"0000-0003-0585-3072","position":2,"is_corresponding":false},{"id":60733,"name":"Benjamín Hernández","orcid":"0000-0002-0559-2813","position":3,"is_corresponding":false},{"id":32619,"name":"Christopher A. Le Dantec","orcid":"0000-0001-8338-4852","position":4,"is_corresponding":false},{"id":60734,"name":"Marisol Wong-Villacrés","orcid":null,"position":5,"is_corresponding":false},{"id":32620,"name":"Adriana Alvarado Garcia","orcid":"0000-0002-4230-3777","position":0,"is_corresponding":true}],"reference_count":133,"raw_metadata":null,"created_at":"2026-03-01T18:20:47.508186Z","pmid":null,"pmcid":null,"fwci":null,"citation_percentile":null,"influential_citations":0,"oa_status":null,"license":null,"views":0,"total_file_size_bytes":0,"version_count":0,"fair_f":null,"fair_a":null,"fair_i":null,"fair_r":null,"fair_zscore":null,"fair_rationale":null,"fair_model":null,"fair_agent_version":null,"fair_fulltext_source":null,"fair_has_llm":null,"fair_computed_at":null,"clinical_trials":[],"software_tools":[],"db_accessions":[],"linked_datasets":[],"topics":[]}