{"doi":"10.1145/3334480.3375154","title":"Conversational Agents for Health and Wellbeing","abstract":"Conversational agents have increasingly been deployed in healthcare applications. However, significant challenges remain in developing this technology. Recent research in this area has highlighted that: i) patient safety was rarely evaluated; ii) health outcomes were poorly measured, and iii) no standardised evaluation methods were employed. The conversational agents in healthcare are lagging behind the developments in other domains. This one-day workshop aims to create a roadmap for healthcare conversational agents to develop standardised design and evaluation frameworks. This will prioritise health outcomes and patient safety while ensuring a high-quality user experience. In doing so, this workshop will bring together researchers and practitioners from HCI, healthcare and related speech and chatbot domains to collaborate on these key challenges.","journal":"Cronfa (Swansea University)","year":2020,"id":118836,"datarank":0.5495342469194471,"base_score":3.6635616461296463,"endowment":3.6635616461296463,"self_citation_contribution":0.5495342469194471,"citation_network_contribution":0.0,"self_endowment_contribution":0.5495342469194471,"citer_contribution":0.0,"corpus_percentile":null,"corpus_rank":null,"citation_count":38,"citer_count":0,"citers_with_citation_signal":0,"citers_with_endowment":0,"datacite_reuse_total":0,"is_dataset":false,"is_dataset_confidence":0.9614,"is_data_producer":false,"deposit_databanks":null,"is_oa":false,"file_count":0,"downloads":0,"has_version_chain":false,"published_date":"2020-01-01","fair_score":null,"fair_percentile":null,"algorithm_id":"datarank_citation_only_1hop_v6","ranking_scope":"data_only","authors":[{"id":552257,"name":"Juan C. Quiroz","orcid":"0000-0003-0241-5376","position":1,"is_corresponding":false},{"id":233274,"name":"Liliana Laranjo","orcid":"0000-0003-1020-3402","position":2,"is_corresponding":false},{"id":552258,"name":"Dana Rezazadegan","orcid":"0000-0002-0097-3801","position":3,"is_corresponding":false},{"id":552259,"name":"Rafał Kocielnik","orcid":"0000-0001-5602-6056","position":4,"is_corresponding":false},{"id":552260,"name":"Leigh Clark","orcid":"0000-0002-9237-1057","position":5,"is_corresponding":false},{"id":552261,"name":"Q. Vera Liao","orcid":"0000-0003-4543-7196","position":6,"is_corresponding":false},{"id":552262,"name":"Sun Young Park","orcid":"0000-0001-8666-1800","position":7,"is_corresponding":false},{"id":552263,"name":"Robert J. Moore","orcid":"0000-0002-5636-9822","position":8,"is_corresponding":false},{"id":233273,"name":"Adam S. Miner","orcid":"0000-0002-5125-4735","position":9,"is_corresponding":false},{"id":233275,"name":"A. Baki Kocaballı","orcid":"0000-0002-8328-5317","position":0,"is_corresponding":true}],"reference_count":21,"raw_metadata":{"citation_network_status":"fetched"},"created_at":"2026-07-18T23:14:03.409507Z","pmid":null,"pmcid":null,"fwci":null,"citation_percentile":null,"influential_citations":0,"oa_status":null,"license":null,"views":0,"total_file_size_bytes":0,"version_count":0,"fair_f":null,"fair_a":null,"fair_i":null,"fair_r":null,"fair_zscore":null,"fair_rationale":null,"fair_model":null,"fair_agent_version":null,"fair_fulltext_source":null,"fair_has_llm":null,"fair_computed_at":null,"clinical_trials":[],"software_tools":[],"db_accessions":[],"linked_datasets":[],"topics":[]}