{"doi":"10.1111/hex.70143","title":"Finding the Value: Identifying the Key Elements of Recorded Clinic Visits From the Perspective of Patients, Clinicians, and Caregivers","abstract":"OBJECTIVE: We aimed to understand what patients, caregivers and clinicians identified as the most important information from their audio-recorded clinic visits and why. METHODS: We recruited patients, caregivers and clinicians from primary and speciality care clinics at an academic medical centre in New Hampshire, U.S. Participants reviewed a recording or transcript of their visit, identifying meaningful moments and the reasons why. Two researchers performed a summative content analysis of the data. RESULTS: Sixteen patients, four with caregivers, from six clinicians participated. Patients, caregivers and clinicians identified a median of 7.5 (3-20), 12.5 (6-50) and 18 (4-31) meaningful visit moments, respectively. Moments identified were similar across stakeholders, including patient education, symptoms, recommendations and medications. Four themes emerged as a rationale for finding visit information meaningful: providing and receiving information, sharing the patient experience, forming a care plan, and providing emotional support. Clinicians rarely identified patient statements as important. CONCLUSION: There was considerable agreement between patients, clinicians and caregivers regarding visit information that is most valuable. Patient contributions may be undervalued by clinicians. PRACTICE IMPLICATIONS: These findings can be used to improve patient-centred visit communication by focusing visit summaries and decision support on information of the most value to participants.","journal":"Health Expectations","year":2025,"id":560101,"datarank":0.0,"base_score":0.0,"endowment":0.0,"self_citation_contribution":0.0,"citation_network_contribution":0.0,"self_endowment_contribution":0.0,"citer_contribution":0.0,"corpus_percentile":null,"corpus_rank":null,"citation_count":0,"citer_count":0,"citers_with_citation_signal":0,"citers_with_endowment":0,"datacite_reuse_total":0,"is_dataset":false,"is_dataset_confidence":0.8432,"is_data_producer":false,"deposit_databanks":null,"is_oa":true,"file_count":0,"downloads":0,"has_version_chain":false,"published_date":"2025-01-01","fair_score":null,"fair_percentile":null,"algorithm_id":"datarank_citation_only_1hop_v6","ranking_scope":"data_only","authors":[{"id":516273,"name":"Garrett T. Wasp","orcid":"0000-0002-1224-717X","position":1,"is_corresponding":false},{"id":731450,"name":"Michelle D Dannenberg","orcid":"0000-0002-4842-2443","position":2,"is_corresponding":false},{"id":1461732,"name":"Lisa A. Mistler","orcid":"0000-0002-6964-6606","position":3,"is_corresponding":false},{"id":1311205,"name":"Kanak Verma","orcid":"0000-0001-8489-8425","position":4,"is_corresponding":false},{"id":731452,"name":"Kyra Bonasia","orcid":"0000-0002-2972-581X","position":5,"is_corresponding":false},{"id":731449,"name":"William Haslett","orcid":"0000-0002-6221-0850","position":6,"is_corresponding":false},{"id":731459,"name":"Craig H. Ganoe","orcid":"0000-0001-6994-1720","position":7,"is_corresponding":false},{"id":1044704,"name":"Reed W. Bratches","orcid":null,"position":8,"is_corresponding":false},{"id":1369458,"name":"Karen E. Schifferdecker","orcid":"0000-0003-2558-4885","position":9,"is_corresponding":false},{"id":731448,"name":"Paul Barr","orcid":"0000-0002-6868-7625","position":0,"is_corresponding":true}],"reference_count":24,"raw_metadata":null,"created_at":"2026-07-19T02:55:39.010633Z","pmid":"39776090","pmcid":null,"fwci":null,"citation_percentile":null,"influential_citations":0,"oa_status":null,"license":null,"views":0,"total_file_size_bytes":0,"version_count":0,"fair_f":null,"fair_a":null,"fair_i":null,"fair_r":null,"fair_zscore":null,"fair_rationale":null,"fair_model":null,"fair_agent_version":null,"fair_fulltext_source":null,"fair_has_llm":null,"fair_computed_at":null,"clinical_trials":[],"software_tools":[],"db_accessions":[],"linked_datasets":[],"topics":[]}